Project agreements
Payment schedules, deposits, milestones, cancellation arrangements and refund eligibility should be specified in the signed project agreement or proposal.
Legal information
How cancellations, changes to project scope and refund requests should be handled.
Draft for review. This page must be checked against Gorilla Coders Limited's actual business practices before publication.
Payment schedules, deposits, milestones, cancellation arrangements and refund eligibility should be specified in the signed project agreement or proposal.
Clients should submit cancellation requests in writing. The applicable agreement should explain how completed work, committed expenses, outstanding payments and deliverables are handled.
Refund requests will be reviewed against the applicable agreement and relevant law. This draft does not establish a blanket non-refundable deposit or guarantee a particular refund outcome.
Contact hello@gorillacoders.tech with your project reference, the relevant payment details and a description of your request. Do not email payment card details or passwords.
For questions about these policies, contact hello@gorillacoders.tech.